Everyday Wellbeing, Thoughtfully Supported
Trusting a company with your personal details is a big deal, and we don't take it lightly. This policy explains, in plain terms, what we collect, why we collect it, and the choices you have.
Last updated: July 2026
At Fitlab Nutrition, we know that trusting a company with your personal details is a big deal, and we don't take that lightly. This policy explains, in plain terms, what information we collect when you use our website, why we collect it, and what choices you have. If anything here is unclear, you're welcome to get in touch using the details at the end.
There are two ways we gather information. The first is the information you give us directly, usually when you place an order, set up an account, or message us. This can include:
The second is information we collect automatically when you visit the site. This is more technical and helps the website run properly. It can include your IP address, the type of browser and device you're using, the pages you look at, and information gathered through cookies.
We only use your information for clear, practical reasons. In short, we use it to:
If you've signed up for marketing, you can change your mind and unsubscribe at any time.
Cookies are small files saved on your device when you browse the web. We use them to keep you signed in, remember your preferences, measure how the site is being used, and support advertising. You're always in control: you can change or block cookies through your browser settings, or adjust your choices using the cookie banner on our site.
We take reasonable technical and organisational steps to keep your information safe from loss, misuse, or unauthorised access. We also keep your data only for as long as we genuinely need it, whether that's to complete your order or to meet legal and tax requirements. Once it's no longer needed, we securely delete it. We should be honest, though: no method of sending information over the internet is ever completely secure, so while we do our best to protect your data, we can't promise absolute security.
We sometimes rely on trusted outside companies to help us run the business, for example to process payments, deliver your orders, send emails, provide analytics, or support our IT systems. These providers only handle your information on our behalf and under our instructions. We may also share information where the law requires it, or if our business is ever sold or reorganised. We do not sell your personal information.
You have real control over your personal data. Depending on where you live, you can ask us to:
If you'd like to use any of these rights, just let us know and we'll help.
If you have any questions or concerns about your privacy or this policy, please contact us:
Email: orders@fitlab-nutrition.com
Address: Seven Grange Lane, Pitsford, Northampton, United Kingdom, NN6 9AP